Q1.
What are your hours of business?
Bertolucci's Body and Fender Shop's
temporary hours of
business are Monday through Friday from 7:30am to
5:00pm. We are closed
Saturday and Sunday. Please call us at (916) 454-4433 for more
information.
Q2.
Where is your shop located?
Bertolucci's Body and Fender Shop is
located in Sacramento, California at the corner
of 33rd St and Stockton Blvd. Our facility is
conveniently located near three major freeways;
Interstate 80, Highway 50 and Highway 99. Our business
and mailing address is:
1717
Stockton Blvd. Sacramento, CA 95816
Click here
for driving directions.
Q3. What type of vehicles do you repair?
We repair later model foreign and domestic cars,
pick-ups, vans, SUV and trucks. Some older and/or
specialty vehicles may be not be repaired. Call us
at (916) 454-4433 or
click here to request more information.
Q4. Do
you provide a rental car while my vehicle is being
repaired?
We will be very happy to assist you
in finding a rental car, while your vehicle is under
repair. We have special arrangements with
Enterprise and
Hertz.
We do not operate a "loaner" vehicle or pay for your
rental car.
Q5. How
long will it take to repair my vehicle? Repair times vary from vehicle to vehicle.
Generally, an estimate is written and parts are ordered
before your vehicle arrives at the shop. Upon
drop-off vehicles with parts and insurance clearance are
started as soon as possible. Disassembly will show
any unseen damage. This "hidden" damage is handled
as a supplement-the insurance company and owner are
contacted for approval before work begins. After
the body work is completed, painting begins, followed by
reassembly and, if necessary, road testing.
Finally, the vehicle is cleaned and detailed in-house
before it is returned to its owner.
Q6.
Can I get a ride home or
to the office when I drop off my vehicle? We can
provide a ride to the Sacramento downtown area
within 5 miles when you drop of your vehicle for
repairs. In addition, most rental companies will
pick up customers at our location.
Q7. Do
you waive deductibles? Deductibles cannot be
waived. To waive a deductible means to prepare an
estimate charging for work not performed on the vehicle.
That is NEVER done at Bertolucci's!
Q8.
Do you guarantee your work? Bertolucci's guarantees
the body work for as long as you own the vehicle.
Paint is depreciated by 10% each year after the date of
the work. Our AAA and 21st Century
direct repair work is also guaranteed by those
companies. Call us
at (916) 454-4433 or
click here to request more information.
Q9. How
can apply for employment with Bertoluccis? At
Bertolucci's we are always
looking for qualified people to add to our team. You may
your resume to
or or fax it to
(916) 454-0406.
_______________________________________________________________________________________________________________________________________
